Contact Us

To sign up, please register here.  

Please note that our facilities are not open to the public or wholesale. All plants must be shipped via ordering online and cannot be picked up at any Altman Plants location

Online Store related questions, or large order requests please email Abby@altmanplants.com 
Technical Issues, please email websupport@altmanplants.com
Shipping Issues, please email ecommerceshipping@altmanplants.com
Marketing related questions, please email marketing@altmanplants.com

 

We would love to help you out if you have a big event coming up! If you have a large order request, please email Abby@altmanplants.com with varieties and quantities. Allow us at least 2 weeks’ notice before your event so we can look into availability for you. All delivery specifications and requests must be made directly through UPS or FedEx. You can do this easily by setting up a UPS My Choice account, which can be found here. For FedEx, you can do so here.

Please note that your order will ship in multiple boxes. To track these packages, use the tracking number provided once your package ships. When on UPS.com, on the page for the provided tracking number, scroll to the bottom where it says, “packages in this shipment.” By clicking on the down arrow, you will be able to see the tracking numbers for your other packages. When on FedEx.com, on the tracking page, you can view “Multiple-Piece Shipment” to view other packages.

Additionally, packages may become separated during shipping and may arrive at different times.

Once your package has shipped, any inquiries regarding your package must be made through UPS or FedEx.